Which of the following are characteristics of a minor incident?

The characteristics of a minor incident are best represented by the notion that it is not urgent, it pertains to a known failure mode, and involves a small team for resolution. Minor incidents typically do not disrupt operations significantly and can often be managed by designated team members without necessitating broad escalation or immediate high-level intervention.

When an incident is described as "not urgent," it indicates that its impact on the organization is minimal, allowing the responsible team to address it in a manageable timeframe. The reference to a "known failure mode" means that similar issues have been encountered before, making them easier to handle since reliable solutions or workarounds are likely already established. The involvement of a small team further supports the classification of the incident as minor, as it indicates that the issue can be contained and resolved without diverting significant resources or attention from other critical operational areas.

This context clarifies why the other options do not characterize a minor incident. Characteristics like high urgency and public visibility, ambiguous responsibility across multiple teams, and the need for immediate escalation to upper management all align more with major incidents that pose serious risks or disruptions requiring broader, more immediate attention and coordinated efforts from various stakeholders.