What is 'status page' in PagerDuty?

The status page in PagerDuty serves as a public-facing platform that provides real-time updates regarding the current status of services and any ongoing incidents. It is designed to communicate transparently with users, ensuring they are informed about the availability and performance of services. This tool is vital for maintaining customer confidence, as it allows stakeholders to see if there are any disruptions or outages, what the service team is doing to address incidents, and when services are expected to be restored.

The other options focus on different functionalities within PagerDuty. The backend tool for managing service configurations refers to the internal settings and parameters that control how services operate, while tracking team member performance is concerned with measuring individual contributions and effectiveness. The report generation tool focuses on analyzing service usage data and presenting it in various formats for insights, rather than directly communicating health and operational status to users. Thus, the status page's primary purpose is to keep the public informed, making it the correct answer.