What is an 'incident timeline' in incident management?

An 'incident timeline' in incident management refers specifically to a chronological record of actions taken in response to an incident. This timeline plays a crucial role in tracking the sequence of events and decisions made during the lifecycle of an incident. It helps incident responders understand how an incident unfolded, what actions were taken, and when these actions occurred. This chronological documentation provides essential insights for post-incident reviews and helps in improving future incident response processes.

The other options do not accurately define an incident timeline. A list of team members on call pertains to staffing and availability rather than the sequence of actions in an incident. A summary of all incidents that occurred in a month offers a broader view of incidents but lacks the detailed sequence necessary for effective incident management. Similarly, a record of scheduled maintenance activities does not relate to incident response but instead focuses on proactive measures. Only the chronology of actions accurately reflects the concept of an incident timeline.