What functionalities does the PagerDuty API offer?

The PagerDuty API provides programmatic access to manage on-call schedules, which is a fundamental aspect of incident management. This capability allows teams to automate processes related to their on-call teams, such as querying who is on call at any given time, updating schedules, or rotating on-call responsibilities. By using the API, organizations can integrate their incident response workflows with other tools and systems, enhance operational efficiency, and ensure that alerts reach the right people at the right time.

Other functionalities of the PagerDuty API extend beyond just managing schedules, making it a powerful tool for integrating and enhancing incident response practices across various platforms.