What does 'on-call management' refer to in PagerDuty?

The term 'on-call management' in PagerDuty specifically refers to the organization of incident response roles. This involves creating schedules for team members to be on-call, ensuring that there is always someone available to respond to incidents and manage urgent issues as they arise. It encompasses not just creating a schedule, but also assigning responsibilities, managing rotations, and ensuring that the right personnel are available with the necessary skills to handle various incident types. This function is vital in maintaining a responsive and efficient incident response process, which is the core of what PagerDuty aims to facilitate for organizations.

The other options touch on various aspects of team dynamics and training but do not align with the essential functions of on-call management. For instance, scheduling team outings, recruiting new members, or planning training sessions are all important organizational activities, yet they do not directly relate to the immediate operational aspect of incident management that on-call management entails.