How do you create an alert in PagerDuty?

Creating an alert in PagerDuty is achieved by setting up alert rules that are based on specific criteria related to service performance. This approach allows teams to define the conditions under which alerts should be triggered, ensuring that notifications are relevant and actionable. For example, teams can set thresholds for metrics such as error rates or response times, and PagerDuty will generate alerts automatically when these thresholds are crossed.

Using alert rules helps organizations prioritize incidents, manage their response effectively, and reduce noise from irrelevant notifications. This automated and criteria-driven system supports a structured incident response process and enhances monitoring capabilities.

The other options do not align with the typical functionality provided by PagerDuty for alert creation. Sending a manual notification lacks the systemic approach of using predetermined rules, installing dedicated software does not pertain to alert creation but rather to infrastructure or environment setup, and configuring email alerts through third-party services can complement certain functionalities but doesn’t encompass the inherent alerting mechanisms built into PagerDuty itself.